Privacy Policy

When you use Donate PDX, we may collect the following types of information:

Personal Information: Name, email address, phone number, and physical address provided when you schedule a donation pickup or contact us.

Donation Details: Information about the items you wish to donate, including descriptions and photographs you may provide.

Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type. This data is collected through analytics tools and is used to improve our services.

Communication Records: Records of your correspondence with us, including emails and contact form submissions.

We use the information we collect for the following purposes:

Service Delivery: To schedule and coordinate donation pickups, communicate with you about your donations, and deliver items to our charity partners.

Communication: To respond to your inquiries, send pickup confirmations, and provide tax-deductible donation receipts.

Service Improvement: To analyze usage patterns, improve our website functionality, and enhance the overall user experience.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Charity Partners: We share relevant donation details with our charity partners (such as Habitat for Humanity Portland, Goodwill Portland, and Community Warehouse) to facilitate the delivery and processing of your donated items.

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, such as our booking platform partner Resupply.

Legal Requirements: We may disclose information when required by law, court order, or governmental regulation.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Our website may contain links to third-party websites, including our charity partners and booking service provider. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

You have the right to:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of any inaccurate personal information.

Deletion: Request deletion of your personal information, subject to legal retention requirements.

Opt-Out: Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any changes.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us through our Contact page or reach out to Donation Dudes Inc.